The Value Factors…
DIRECT USER (CUSTOMER) VALUE Benefits directly realized by users or multiple user groups. Users or customers will vary based on the type of initiative being assessed. Users may include, but are not limited to, government employees, other government organizations, and citizens
SOCIAL (NON-DIRECT USER/PUBLIC) VALUE Benefits not related to direct users (e.g., society as a whole)
GOVERNMENT OPERATIONAL / FOUNDATIONAL VALUE Order of magnitude improvements realized in current government operations and processes and in laying the groundwork for future initiatives
GOVERNMENT FINANCIAL VALUE Financial benefit (e.g., cost savings, cost avoidance) realized by the government, including financial benefits received by the managing or sponsor agency as well as other federal agencies
STRATEGIC / POLITICAL VALUE Benefits that move an organization closer to achieving its strategic goals, the priorities established by the Executive Office of the President and congressional mandates