PPT Slide

• Start with routine tasks with high benefits to users, not necessarily those with the largest returns

• Early adopters don’t expect immediate returns. See portals as strategic

• Executive level support mitigates most non-technical challenges.

• Portal rollout is gradual. Introduced first to close partners, customers and Web-savvy employees

• Make adoption mandatory. Remove the old way, train users on new

• Two biggest challenges: Consistent look and feel, getting enterprise-wide buy-in

• Share responsibility for governing, maintaining portal between IT and functional units

• Successful portals require executive support and a standard corporate IT infrastructure

Portal Research Findings from Private Sector

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Research involved Compaq, Hewlett-Packard, Cisco, Daimler Chrysler, Herman Miller