Impediments—Risk and Fear

• Legislative Authority

• Mandatory vs. Voluntary Use

• “Customer” Satisfaction

  • Investment in Time—Value Add—Easier than Current Processes
  • One Point of Data Entry

• Funding

  • Budget & Appropriations
  • Vendor Acceptance & Impact on Small, Minority, Disadvantaged

• Ownership

  • ASP or Government

• Functionality

  • Process Reengineering

• Integration to Front & Back-end Systems

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