The Integrated Government-wide Business Architecture chart shows the Access channels to be: Telephone, Voice, Interactive; Fax; Kiosks; Face to Face; Private/Public Partnerships; Mail; E-system to System Access Channels supported by Lines of Business which are Policy Making, Program Administration, and Compliance. Compliance involves Consumer Safety, Environment Management, Labor, Law Enforcement, and Other Regulatory Compliance (e.g., Communications) Tax Collection, Trade, (Import/Export), Transportation. Policy Making consists of Disaster Preparedness, Economic Development, National Security, Foreign Relations & Defense, Public Safety, and Regulatory ? Creation. Program Administration covers Asset Management, Defense and National Security Operations, Diplomacy, Disaster Response Management, Energy Production, Grants/Loans, Insurance, Permits/Licensing, Social Services: Monetary, Benefits, In-kind (Health, - Nutrition, and Housing), Education, Recreation and Natural Resources, R and D, and Science. Internal Operations / Infrastructure HR includes Finance (GL/AP/AR), Travel, Supply Chain Mgmt (Procurement/Inventory control and Logistics) and Administration Lines of Business to: Store, Query, Distribute, Analyze, Act, Learn that is the Underlying Processes / Value Chains. Web Services, Capture (Order Capture and Fulfill) is supported by Command & Control or Distributed Decision Making, or Integrated Government-wide Business Architecture Supply Chain Management.
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